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The green STATUS light on my Gogogate2 device is not blinking any more. I only see a steady red light.

In case your green STATUS light does not blink any more after some time using Gogogate2, means your SD card got corrupted.

SOLUTION 1:

  • Unplug the power cable
  • Eject the SD card (push to release)
  • Plug the SD card again (push to lock)
  • Plug the power cable
  • Wait 2 min

If this did not solve the problem, then

SOLUTION 2:
Try to reprogram the SD card using the below guide:

You will need to set up again your Gogogate2. Setup Instructions.

SOLUTION 3:

  • If you were unable to reporgram the SD card, please send an email to support@gogogate.com with your Order ID and/or purchase date.
  • Our team will send you a replacement SD card.

 

2018-03-21T16:24:45+00:00